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Fit, material, authenticity or anything about an existing order.
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Same team that writes the listings
Look up an order
Enter an order ID for a simulated status. Try TA-4821, TA-1903 or TA-7740.
Before you write
These cover the questions we answer most often.
How long does shipping take? ⌄
Five to eight business days domestically once the parcel has shipped. Free shipping starts at $150.
Can I change an order after placing it? ⌄
Yes — within two hours. After that it usually enters packing and should be handled as a return.
Where is the authenticity code? ⌄
On a card in the dust bag or inner pouch. Verify it on the About page — codes look like TA-VN-0192.
Do you ship internationally? ⌄
Currently we ship within the country of purchase only. International shipping is planned for a later release.